Can I update my shipping address?

We are grateful for our friends on our shipping team who work quickly to process orders.  Because of their impressive speed, we are usually unable to cancel or make changes to order information once they receive it.  However, there is a chance they have not accepted your information yet, so feel free to contact us by sending us a message, and our Customer Delight Team will happily check the status for you.

If your package has been shipped, you may be able to reach out to the mail carrier with your tracking number and have them update the shipping address. Otherwise, the package will be sent back to our fulfillment warehouse. If it is, let us know and we'll send you a replacement order as soon as we receive the original package. 

 

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